Delivery and Assmebly
1. Deliveries
We use both our own vehicles and other logistics
companies to delivery to your home.
2. Delivery Vehicles
Customers should assume that the delivery vehicle will be
a long, heavy goods vehicle, weighing approximately 16.5 tonnes
with a height of 14' 3". Therefore it is the responsibility
of the customer to ensure that such a vehicle has legal access
to their property and inform us about any weight, height and
parking restrictions, as well as any difficult access points
and unadopted roads/ paths in order to help us deliver your
order and ensure that we have made arrangements for the appropriate
size of delivery vehicle to be used.
Failure to disclose this information may result in an aborted
delivery and a delivery charge being levied. In order to prevent
damage to our/ contracted vehicles, unadopted roads, paths
and tracks will not be taken by delivery vehicles. Alternative
routes must be provided by the customer.
Before you place your order please notify Bedlam of any special
delivery instructions for example 2nd floor flat / difficult
steps/ Parking restrictions/ ’Red Route’ / Parking
Permit.
3. Delivery
Charges
All charges will be confirmed on the checkout stages of your
order as well as by email / post confirmation.
Free UK delivery!
All of our beds and dining sets are free delivery
to most areas of UK. Please note we are not able to specify
morning or afternoon delivery times on all items.
Saturday deliveries are only available on certain items,
and may require an extra charge according to the delivery
address and the goods ordered.
If you have any restriction on your
availability for recieving deliveries, please contact
us before ordering.
*There will
be an extra charge to deliver to Scotland, Ireland,
Wales, Cornwall, Devon, Somerset or Isle of Wight, Isle of
Mann, Channel Islands. If your delivery address is
in above areas, please contact us before you order online.
Some selected products also come with free delivery. These
products are clearly marked on our website. Multiple orders
receiving free delivery will be delivered in one drop. Split
date deliveries will be charged accordingly.
Availability
Included with your confirmation of your order will be details
of our stock availability and anticipated delivery timescales.
These are estimated delivery time given to us by our manufacturers.
If we need to order direct from the manufacturer as we do
not have the item in stock, the average lead time is 2-16
weeks depending upon the nature of the item ordered and the
country of manufacturer origin.
All lead times are approximate and may vary. The delivery
day or date given is an estimate only. A date given for delivery
shall not bed the essence of the contract. These delivery
terms are in place to protect Bedlam in the unlikely event
of any delivery problems. You must agree to our terms and
conditions and at check out stage.
*If
you want to know the lead time of a specific product or need
a bed urgently, please do not hesitate to call 01926 881016.
Most items will normally be delivered to you within 21 working
days. Only a small part of imported products will take 5-8 weeks
to deliver. Once your order has been placed, an approximate
delivery time will be confirmed to you by email. We will contact
you again to give you an exact delivery date as soon as the
items arrive our warehouse.
4. Optional
Assembly Service
Assembly service is optional,
we will assemble the items according to your requirement.
In most cases your frame/ Divan set or furniture can be assembled
for you in the room of your choice for an extra charge. Please
see the table below.
*Please note the assembly service is only available for a
part of delivery address and orders. If your delivery address
is not with CV postcode and require assembly, please contact
us before you order.
Item |
Charge |
Furniture |
£10 per item |
Wardrobes |
£50 per item |
Bed Frame |
| Memory Foam Beds |
£25 per item |
| Divan Bed |
| Sofa/Guest Beds |
| Electronic Beds |
5. Final Confirmation
Delivery Date
Once your item(s) is ready for despatch either we will contact
you or our contracted delivery service will contact you in
order to arrange a mutually suitable delivery date.
Thank You
Thank you for visiting Bedlam online shop and viewing our
policies. It’s not easy finding the right bed at the
right price. We make it easy, Bedlam offers you a huge choice
of quality and unique beds and mattresses to suit all tastes
and budgets. Our friendly and experienced staffs are also
available to answer any question you might have either by
email or by telephone. We hope you enjoy the Bedlam online
shopping experience!
How to order online
Terms and Conditions
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