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Delivery and Assmebly

1. Deliveries
We use both our own vehicles and other logistics companies to delivery to your home.

2. Delivery Vehicles
Customers should assume that the delivery vehicle will be a long, heavy goods vehicle, weighing approximately 16.5 tonnes with a height of 14' 3". Therefore it is the responsibility of the customer to ensure that such a vehicle has legal access to their property and inform us about any weight, height and parking restrictions, as well as any difficult access points and unadopted roads/ paths in order to help us deliver your order and ensure that we have made arrangements for the appropriate size of delivery vehicle to be used.

Failure to disclose this information may result in an aborted delivery and a delivery charge being levied. In order to prevent damage to our/ contracted vehicles, unadopted roads, paths and tracks will not be taken by delivery vehicles. Alternative routes must be provided by the customer.

Before you place your order please notify Bedlam of any special delivery instructions for example 2nd floor flat / difficult steps/ Parking restrictions/ ’Red Route’ / Parking Permit.

3. Delivery Charges
All charges will be confirmed on the checkout stages of your order as well as by email / post confirmation.

Free UK delivery!
All of our beds and dining sets are free delivery to most areas of UK. Please note we are not able to specify morning or afternoon delivery times on all items.

Saturday deliveries are only available on certain items, and may require an extra charge according to the delivery address and the goods ordered.

If you have any restriction on your availability for recieving deliveries, please contact us before ordering.

*There will be an extra charge to deliver to Scotland, Ireland, Wales, Cornwall, Devon, Somerset or Isle of Wight, Isle of Mann, Channel Islands. If your delivery address is in above areas, please contact us before you order online.

Some selected products also come with free delivery. These products are clearly marked on our website. Multiple orders receiving free delivery will be delivered in one drop. Split date deliveries will be charged accordingly.

Availability
Included with your confirmation of your order will be details of our stock availability and anticipated delivery timescales. These are estimated delivery time given to us by our manufacturers.

If we need to order direct from the manufacturer as we do not have the item in stock, the average lead time is 2-16 weeks depending upon the nature of the item ordered and the country of manufacturer origin.

All lead times are approximate and may vary. The delivery day or date given is an estimate only. A date given for delivery shall not bed the essence of the contract. These delivery terms are in place to protect Bedlam in the unlikely event of any delivery problems. You must agree to our terms and conditions and at check out stage.


*If you want to know the lead time of a specific product or need a bed urgently, please do not hesitate to call 01926 881016.

Most items will normally be delivered to you within 21 working days. Only a small part of imported products will take 5-8 weeks to deliver. Once your order has been placed, an approximate delivery time will be confirmed to you by email. We will contact you again to give you an exact delivery date as soon as the items arrive our warehouse.

4. Optional Assembly Service
Assembly service is optional, we will assemble the items according to your requirement. In most cases your frame/ Divan set or furniture can be assembled for you in the room of your choice for an extra charge. Please see the table below.

*Please note the assembly service is only available for a part of delivery address and orders. If your delivery address is not with CV postcode and require assembly, please contact us before you order.

Item
Charge
Furniture
£10 per item
Wardrobes
£50 per item
Bed Frame
Memory Foam Beds £25 per item
Divan Bed
Sofa/Guest Beds
Electronic Beds

5. Final Confirmation Delivery Date
Once your item(s) is ready for despatch either we will contact you or our contracted delivery service will contact you in order to arrange a mutually suitable delivery date.

Thank You
Thank you for visiting Bedlam online shop and viewing our policies. It’s not easy finding the right bed at the right price. We make it easy, Bedlam offers you a huge choice of quality and unique beds and mattresses to suit all tastes and budgets. Our friendly and experienced staffs are also available to answer any question you might have either by email or by telephone. We hope you enjoy the Bedlam online shopping experience!

How to order online
Terms and Conditions

 

 
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